A properly managed server will keep productivity and workplace efficiency high, which is exactly what you need. Without proper management, a server is open to security risks and business disruptions that can derail your entire day.

Our server management services will ensure that your operations run smoothly at all times, minimizing the distractions and disruptions that cause so many problems.

Managed Server Business Support Package

SUPPORT		Essential	Premium
24/7 Pro-Active Monitoring	Problems can occur at any time, and most often unexpectedly. Our team will watch your server at all times and immediately be notified of any problems, so that we can resolve them as quickly as possible.
Unlimited Remote Support	If you need help working through a problem with your server, our team will walk you through the steps to make sure the problem is fixed properly.
Help Desk Support	There is nothing more frustrating than having a problem and not being able to speak to someone about it. Our live help desk will provide you with assistance at any time.
Unlimited On-Site Support	If your problem is a major one, and it cannot be fixed over the phone, then we will send an experienced technician to resolve the issue for you.	$90/hr.
Unlimited After Hours Support	Is your server experiencing problems and it is after business hours? You no longer have to wait until morning to resolve your downtime – our team is ready to help you after hours.	$90/hr.

PRODUCTIVITY MANAGEMENT		Essential	Premium
Server Optimization	Between maintenance, upgrades, and clean-ups, we will make sure your server is running at peak performance at all times.
Software License Management	Instead of needing to keep track of all the passwords and product keys for your software, we will provide reports for each system in your office.
System Status Reports	You no longer have to worry or question the health of your computer – we will provide regular reports to keep you informed about the status of your PC.
Spyware and Adware Removal	Spyware and adware can cause bloat on your PC and drag it down, regardless of the web site you visit. We will monitor this and keep your PC clean.
Server Audit and Inventory	Your servers will be inspected in real-time, and any changes to the hardware or software will be addresses immediately.
Domain and Workgroup Administration	When your network and groups of computers are not communicating properly, productivity goes down sharply. We make sure that your workgroups are set up correctly and that everything is running smoothly.
Microsoft Exchange Administration	Shared calendars, contacts, and work emails need to be accessible for everybody, so we monitor your server and fix errors so that your organization can communicate at all times.

SECURITY / BUSINESS CONTINUITY		Essential	Premium
Security Software Management	Outdated security software leaves your server open to vulnerabilities and viruses. We monitor your security software and keep it up-to-date for maximum protection.
Back-Up Software Management	A loss of data can be devastating, so we keep it backed up at all times and accessible immediately if your server goes down.
Software Patch Management	Patches and fixes protect and update the security of your software. We watch and update your software as patches become available.
User Administration and File Sharing	Some files and folders need to be shared, while the security of them needs to be upheld. Your sharing will be set up to allow access only to those who need it.
Disk Drive Utilization Thresholds	If storage reaches a certain level, we will be notified so that we can optimize where your data is stored for maximum efficiency.
Server Security Software License	Just like the licenses for the rest of your software, your security software needs to be kept up-to-date. We will keep your data protected at all times.
Server Back-Up License	Your entire server will never be lost due to an expired license. Our team tracks your back-up software to keep it running at all times.